Terms & Conditions

Orders

  • To place an order, please call (252) 228-8248 or e-mail sales@phyllatech.com
  • Minimum order is two trays.
  • Orders are filled on a first come, first serve basis. Be sure to order early to secure your plants and receive them on your preferred date of delivery.
  • Once you receive your quote, you must confirm your order by phone or by e-mail.

Payment

  • Orders $250 or less, must be paid in full within ten days of confirming your order or are subject to cancellation.
  • Orders exceeding $250 require a 25% deposit within ten days of confirming your order or are subject to cancellation. Balance must be paid in full prior to shipment. In the case of a pickup, a customer may pay the balance at the time of pick up unless you have completed a credit application with PhyllaTech and it has been accepted.
  • Orders shipping after June 1st, must be paid in full on June 1st to reserve your plants. Orders shipping after June 1st are not eligible for a refund if cancelled.
  • A fee of $25.00 will be charged for all returned checks.

Terms & Conditions

  • Patented or licensed varieties identified by a *, cannot be propagated without permission. Royalty or usage fees are included in their prices. Patented varieties are protected by U.S. patent laws and licensed varieties are produced under contract with their license holders. Trademarks remain the exclusive property of their owners.
  • Claims All orders are shipped at customer’s risk.  All shipments become the property of the purchaser when the carrier picks up the order.  The purchaser must file any claim for transportation damage with the carrier.  Customers should unpack and inspect their orders upon receipt. Any claims must be made within 48 hours by telephone or email after receipt of goods. Customers making a claim must submit an image of the plant material that is being claimed at the time the claim is made.
  • No claim may be made on plant material picked up by the customer from our location.
  • All boxed orders are inspected prior to shipment.  After the orders are shipped, we do not have control of how they are treated. Improper handling by the carrier may result in plants being dislodged from their trays during transport.
  • Phyllatech, LLC endeavors to ship quality plants by the best methods available.
  • Statement of Warranty and Liability Phyllatech, LLC makes no other warranties, express or implied, of merchantability, fitness for purpose or otherwise.
  • In the case that any plant material is proven to be untrue to its name as labeled, Phyllatech, LLC will be liable only for the replacement of the product or the refund of the purchase price. Phyllatech, LLC will not be liable for more than the actual purchase price of the plant material.
  • Phyllatech, LLC warrants the products it sells have been labeled as required by law and that they conform to the label descriptions.